We understand that accidents happen so we offer a 3 hour cool down period. You can email us to cancel your order. After then we unfortunately can't entertain any more changes to your order. 

We ship to most places in Canada and the United States. Buyers are responsible for custom fee and any other fees associated with it.

Solid gold: 14k gold consists of 58% pure gold, whereas 18k gold comprises 75% pure gold. Gold filled: Gold filled jewelry refers to a layer of gold that is mechanically bonded to a base metal, typically brass. This composition contains 5% gold. Renowned for its exceptional quality and affordability, gold filled jewelry offers an unparalleled value proposition.

For inquiries or concerns regarding our products or services, please do not hesitate to contact our dedicated customer service team via email at shi.adornjewelry@gmail.com. We are committed to providing prompt assistance and addressing any questions or issues you may have with the utmost professionalism and care.

Yes, we offer gift wrapping services at a very small fee to add an extra touch of elegance to your purchase. Simply let us know at the time of purchase, and we'll take care of the rest.

We are committed to ethical sourcing practices and work closely with suppliers who adhere to responsible sourcing standards. Our goal is to provide high-quality jewelry while ensuring ethical and sustainable practices throughout our supply chain.

Yes and no, as our products are all handmade and made to order we do not offer returns. However if the item is not up to your standard we offer exchanges (postage will have to be covered by you) or store credit for future purchases.

We accept various payment methods including credit cards (Visa, MasterCard, American Express), debit cards, and cash. We also offer secure online payment options.

Yes, we offer shipping services across Canada. You can also opt for pickup if you prefer if you are located in GTA of Toronto.

Baroque pearls are non-spherical pearls with irregular and unique shapes, often with asymmetrical patterns and surfaces. They can come in a variety of colors and sizes and are prized for their individuality and natural beauty. Unlike round pearls, baroque pearls are not symmetrical, which makes them a more unique and eye-catching option for jewelry.

To preserve the beauty of your pearl jewelry, it's best to steer clear of harsh chemicals like perfumes, hairspray, and cleaning products. After wearing, gently wipe your pearls with a soft, damp cloth to remove any dirt or oils. Store them in a soft cloth or pouch, separate from other jewelry to prevent scratches. Additionally, it's important to shield your pearls from extreme heat or dryness, as these conditions can lead to cracking or loss of luster over time. To maintain their integrity, consider having your pearl jewelry restrung annually or biennially to minimize the risk of breakage and ensure their longevity.

Protect the integrity of your silver jewelry by steering clear of harsh chemicals like perfumes, hairspray, and cleaning products. When not in use, store your silver pieces in a cool, dry environment, shielded from direct sunlight and moisture. To maintain their brilliance, gently clean your silver jewelry using a soft cloth, avoiding abrasive materials or paper towels. For added shine and to prevent tarnishing, consider using a silver polishing cloth as part of your regular care routine.